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Shipping and
Delivery

1. delivery
1.1 Your order will be shipped via UPS.
1.2 We ship to the following countries: Germany, European Union, Switzerland and Norway. You will find the respective shipping costs under points 2.1 to 2.5.
1.3 Unfortunately, for logistical reasons, it is not possible to collect the goods yourself.
2. Shipping costs
2.1 Shipping costs within the EU (incl. Germany, except Norway):
Order value up to 18,00 EUR: 4,50 EUR (incl. VAT)
Order value from 19.00 to 99.00 EUR: 8,50 EUR (incl. VAT)
Order value from 100.00 EUR: carriage paid
2.2 Shipping costs to Switzerland, UK and Norway:
Order value up to 49.00 EUR: 10,00 EUR
Order value from 50,00 EUR: 35,00 EUR
2.4 Other countries will be supplied on request and the shipping costs agreed.
2.5 Please note that in the case of cross-border deliveries, further taxes (e.g. in the case of an intra-Community purchase) and/or duties, e.g. in the form of customs duties, may be payable by you.
2.6 Express delivery
Express delivery is only offered in the run-up to Christmas. There are the following restrictions:
Stock items if ordered by 15:00, next day delivery.
Engravings +1-2 working days
Configuration items + 2-3 working days
3. delivery times
3.1 The delivery time is approx. 3-6 working days within Germany. No delivery will be made on (Saturdays,) Sundays and public holidays. Should an article exceptionally not be in stock or not immediately available and the delivery time be extended accordingly, this will be indicated separately on the respective product page. During company holidays, the delivery time will be extended accordingly; this will be indicated on the respective product page.
3.2 For international shipping, the delivery time is approx. 7 working days. No delivery will be made on (Saturdays,) Sundays and public holidays. If an item is exceptionally not in stock or not immediately available and the delivery time is extended accordingly, this will be indicated separately on the respective product page.

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